TRAUMA RECOVERY CENTER

HERE TO HELP

We are here to provide help and hope for those most vulnerable, the victims of trauma and violent crime. For more information about May Dugan Center's Trauma Recovery services, please call our Intake Line at 216-631-5800 x 120, Monday - Friday from 9:00am to 5:00pm.

The May Dugan Center provides critical assistance to victims of crime, including trauma case management and counseling support. Primary Services are immediate crisis management, safety planning, and law enforcement advocacy. Other services include trauma-based education and support services, advocacy and stabilization planning, coordination of care, and long-term stabilization assistance.

ABOUT THE PROGRAM

Our goal is to provide better outcomes for crime victims. The U.S. Department of Justice reports that 68% of victims of serious violent crime (e.g. rape, sexual assault, and robbery) experience grave social-emotional problems including moderate to severe distress, significant problems with work or school, and substantial problems with family and/or friends that presents in the form of arguments and an inability to trust, or not feeling as close after the victimization.

The trauma our clients have experienced affects many aspects of their lives, often disrupting their education, emotional development, sense of security, and increasing their risk of both mental health problems as well as detachment from the community. Many struggle finding and maintaining employment in a safe, healthy environment. With counseling, case management, transportation, and advocate services, we are supporting more complete physical and emotional recovery and complete reintegration into our community.

Many Dugan Center's trauma professionals will provide patients and their effected loved-ones with stabilization support, trauma counseling, and assistance with any other immediate needs to secure their safety, such as emergency housing, transportation, and with legal services. An advocate will also help victims apply for victim compensation and will, if needed, arrange for victims to receive more specialized assistance, such as substance abuse treatment, sexual assault or domestic violence services, legal advocacy, or other community supports.

* The May Dugan Center is not an emergency shelter and does not provide emergency shelter services.

Learn More About The TRC

HOW TO ACCESS SERVICES

Individuals can walk-in, call or go online to request trauma support services. To schedule a trauma intake, please contact lucy at:

Contact the Trauma Recovery Center
Main Intake Line 216-631-5800 x 120

PROGRAM IMPACT

Every year, the Trauma Recovery Center ensures that victims of crime become survivors. In 2024, the program provided:

1018 clients enrolled
541 received emergency shelter or safe house assistance, transitional housing, and relocation assistance.