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Behavioral Health: Programs


The May Dugan Center provides a safe, respectful and confidential environment where clients feel accepted and valued. Our CARF International accredited program adheres to the highest standards of quality and care. Our Licensed Counselors and Social Workers will help you overcome mental and emotional barriers and develop skills to cope with life’s difficult situations; from the loss of a loved one, divorce, unemployment, abuse, struggles with addiction and more.


The May Dugan Center is able to provide the following behavioral health services: 

  • Mental Health Counseling and Case Management Services

  • Mental Health Groups 

  • Substance Use Disorder Counseling and Case Management Services

  • Substance Use Disorder Intensive Outpatient Program (SUDIOP) 

  • Anger Management Course 

  • Specialized LGBTQ+ Services

Substance Abuse Treatment is individualized treatment that address the symptoms and underlying causes of the alcohol or other drug use or abuse, as well as the consequences that substance use has on different areas of a person’s life. This includes their ability to socialize, their physical and mental health, and consequences at work, home, school, or with the law.  The type of substance abuse treatment provided by May Dugan Center will depend on the person’s assessed Level of Care.  It may include Intensive Outpatient Treatment (IOP) or Outpatient Individual Counseling.  Case management, urinalysis and after-care/ relapse prevention are also provided.

The May Dugan Center provides all services at no cost to you and will see all people regardless of their insurance status. For more information about our behavioral health services, please call 216-631-5800 x120.

Music Therapy May Dugan Center now offers Music Therapy in both a group setting and individual setting. Contact Intake to learn more. 


Intake: M, T, TH 10:00 AM W- 4:00 PM 

Please bring a Photo ID, Social Security Card, Insurance Card (if applicable) and Proof of Address.

Questions regarding intake or the registration process? Call our program assistant Jennifer Reuter at 216-631-5800 x120.

For more information, please visit our main Intake page


Sue Kucklick, Director of Behavioral Health

Alison Theurer, LPC, Therapist

Lucy Linares, LSW, Intake Specialist (Bi-Lingual)

Robin Orlowski, Case Manager

Laura Bobrowski, Counselor

Lauren Travillian, Music Therapist 

Nicole Fisher, LPCC-S LICDC, ATR Behavioral Health Counselor/Art Therapist


Every year, the Behavioral Health Program makes a substantial impact in the lives of the people it sees. Last year the program:

  • 501 total number of people helped by Behavioral Health Services

  • $68,802+ uncompensated behavioral health care provided

  • 3,490 Hours of individual counseling

  • 2.032 hours of group counseling


The Behavioral Health Department is Supported by: 

  • The Cleveland Foundation 

  • Elizabeth Serverance Prentiss Foundation

  • The Woodruff Foundation

  • Cuyahoga County Board of Health-Ryan White Part A 

  • ADAMHS Board of Cuyahoga County 

  • Ohio Attorney General-Victims of Crime Act

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