Community Education Programs offered through May Dugan Center's Trauma Informed Education Resource Center (ERC) are free and accept anyone ready to learn. We offer a full spectrum of learning opportunities for adult students including:

  • Test preparation services for GED, Accuplacer, Civil Service, ASVAB, TOEFL, and U.S. Citizenship

  • College and vocational school entrance support

  • English for Speakers of Other Languages (ESOL)

  • Workforce development and employment assistance

  • Financial Opportunities Center


Each year, our Community Education program welcomes 250 individuals of all skill levels and educational backgrounds. Our educators create individualized lesson plans with each student. Students work at their own pace, one-on-one with one of our classroom instructors or volunteer tutors.


Our adult education instructors are currently available online by appointment to students five days a week, year-round, M-Th 9:30 am - 7:00 pm and Friday 9:30 am - 4:00 pm to allow for flexible scheduling. ESOL zoom classes are held M, T, Th 11:30 am- 1:00 pm and M - Th 5:30 - 7:00pm. For more information or to enroll in any of our Community Education Programs, please call 216-631-5800 x120


The trauma-informed classroom is based on SAMHSA (Substance Abuse and Mental Health Services Administration) principles of Trauma-Informed Care. Our trauma-informed philosophy provides holistic support for each individual in an inclusive, caring, and supportive environment. We foster development of self-confidence, interpersonal skills, and the ability to self-advocate. In our program, students are able to remove barriers to their learning, pass standardized tests, find successful paths to college and training programs, build skills for self-sufficiency, like budgeting and financial planning, and improve professional communication skills in order to gain sustainable and permanent employment.


May Dugan Center’s ESOL program is designed for immigrants and refugees who are interested in improving their English skills. Classes focus on speaking, writing, listening, reading, grammar and culture. The ESOL program is a diverse, welcoming community of students from across the world who speak a variety of native languages including Arabic, French, Khmer, Portuguese, Spanish, Turkish, Somali, and Igbo. All English language learners are welcome, regardless of skill level. Classes are currently held on the Zoom platform M, T, Th 11:30 am- 1:00 pm and M - Th 5:30 - 7:00pm.  For more information or to enroll in our ESOL program, please call 216-631-5800 x120.


As of July 2021, intake has returned to an in-person registration process: Monday | Tuesday | Thursday at 10:00am and Wednesday at 4:00pm. 

Please bring a Photo ID, Social Security Card, Insurance Card (if applicable) and Proof of Address.

Questions regarding intake or the registration process? Call our Intake Specialist Kacey Spallinger, LPC at 216-631-5800 x120.

For more information, please visit our main Intake page


Sarah Edelman, M.Ed., Director of Education 
Robert Bivins, M.Ed., Classroom Instructor

Karin Hudson, ESOL and Classroom Instructor (Arabic and Spanish)
Elisa Bredendiek, M.Ed., ESOL Instructor (Arabic, French, German, Russian, and Spanish)
Tom Keane, Job Coach

Glenn Odenbrett: Workforce Development Coordinator & Financial Coach 


Every year, the Education Resource Center makes a substantial impact in the lives of the people it sees. Last year the program:

  • Enrolled a total of 170 people in May Dugan Center's Education Resource Center.

  • 100% of those securing jobs received follow-up services for 90 days

  • 4,110 hours of engaged learning through virtual classes and individual tutoring


The Education Resource Center is supported by: 

  • KeyBank Foundation 

  • The Thomas White Foundation

  • Dollar General Foundation 

  • Abington Foundation 

  • Bruening Foundation 

  • First Energy 

  • City of Cleveland-Community Development Block Grant